Solutions Partner Answers

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Solutions Partner Answers


This certification will provide a comprehensive introduction on how to market, sell, deliver, and grow your agency with inbound .

 

  • There are 50 questions.
  • It should take 1 hour to complete.
  • You must answer 35 questions correctly to pass.
  • You must wait 12 hours between attempts.
  • You have 3 horas to finish the exam.
  • Take your time. You can't go back and change your answers once they're submitted.


Some questions:


Which of the following are the two key metrics that dictate your progression through the Solutions Partner Program's tiering structure?

Sold MRR, Managed MRR

Sold MRR, Lead Registration

Managed MRR, MRR Retention

MRR Retention, Lead Registration

Which of the following is NOT a core tenet of the Solutions Partner Program?

To make it easier to grow

To partner with

To connect with customers and partners

To help all partners sell marketing services

 

Fill in the blank: _________ is the process of claiming a prospective company that you want to refer to or resell to at some point.

Revenue share

Lead registration

Partner onboarding

Rider letter

 

Which of the following are the two key metrics that dictate your progression through the Solutions Partner Program’s tiering structure?

Sold MRR, Managed MRR

Sold MRR, Lead Registration

Managed MRR, MRR Retention

MRR Retention, Lead Registration

 

For a Solutions Partner’s calculated Sold MRR metric, the qualifying amount is from which duration of time?

Trailing 3 months

Trailing 6 months

Trailing 12 months

The total amount calculated is not time bound

 

===

 

Where in the Partner Dashboard are you able to bulk add multiple employees to client accounts?

Client Dashboard

Account and Billing

Your Team

Confirmation Links

 

Your email address is kdunn@crm-pilots.com—what is your approved email domain?

gmail.com

crm-pilots.com

kdunn@

 

Which of the following types of email communication will be sent to the user identified as a Solutions Partner’s primary point of contact?

Product launches

Exclusive event invitations

Program change notices

All of the above

 

Fill in the blanks: _________ is who should contact with important updates, and your _________ is what uses to identify your employees for communications, certifications credit, and managed credit for tiers.

Primary point of contact, approved email domain

Renewal owner, approved email domain

Primary point of contact, deal registration

Renewal owner, deal registration

 

All of the following could be example posts on the Partner News Blog, except:

A list of partners who have recently tiered up

Product launch announcements and resources

Competitive intelligence

Long-form content sharing program vision and strategy

Impact Award winners

 

You’re working with a new prospect and you’re unsure of which edition of the software to best meet their unique needs. Which point of contact at should you meet with for next steps?

Channel Consultant

Renewal Manager

Channel Account Manager

Partner Specialist

 

You notice the Platform Engagement Index for your clients is low and identify the opportunity to raise the score via Academy certifications. Which point of contact at should you meet with for next steps?

Channel Consultant

Renewal Manager

Channel Account Manager

Partner Specialist

 

A Solutions Partner has created a Confirmation Link, chose the products their prospect is purchasing, and confirmed the preview tab. What should they do next?

Send it to their CAM so it can be forwarded to their prospect

Send it to their prospect directly to sign

Follow up with their prospect as its been sent automatically

Follow up with their Renewal Manager to get approval on contract terms

 

Two Solutions Partners are providing services for a new customer, but neither registered the domain. Neither partner has been referred in, or have referred the other. Who takes priority for Sold MRR credit?

The partner who confirmed involvement first

The partner who is providing onboarding services on the higher-value subscription

Both partners split the MRR credit

Neither partner gets MRR credit

 

Two Solutions Partners are providing services for a new customer, but neither registered the domain. If one partner referred in the second partner, who takes priority for Sold MRR credit?

The referring partner

The referred-in partner

Both partners split the MRR credit

Neither partner gets MRR credit

 

You want to build a new menu of services to complement your firm’s existing skill set. Which point of contact at should you meet with for next steps?

Channel Consultant

Renewal Manager

Channel Account Manager

Partner Specialist

 

A member of your team wants to review the Solutions Partner Tiers and Benefits guide for this year. Where should they go?

Client Dashboard

Partner Resource Center

Seismic

Capacity Manager

 

Which of the following is NOT displayed in the sidebar when you click a client name listed in the Overview section of the Client Dashboard?

Current month performance for contact and email tiers

Tool usage breakdown and a breakdown of most-used tools

Platform Engagement Index score

Traffic and conversion performance of your client's account

 

What is the name of the dedicated web series and podcast for Solutions Partners?

INBOUND

Agency Unfiltered

Partner Resource Center

The Hustle

 

Which of the following is NOT a method for filtering/sorting Solutions Partners in the directory?

Certifications

Industry

Language

Team Size

 

A Marketing Hub Starter customer you’re working with has a campaign prepared to send 15,000 emails on a contact tier of 1,000. What contact tier is required at their subscription level to successfully execute their email strategy?

1,000

2,000

3,000

5,000

 

A Marketing Hub Professional customer you’re working with has a campaign prepared to send 25,000 emails on a contact tier of 2,000. What contact tier is required at their subscription level to successfully execute their email strategy?

2,000

7,000

12,000

17,000

 

A Marketing Hub Enterprise customer you’re working with has a campaign prepared to send 150,000 emails on a contact tier of 10,000. What contact tier is required at their subscription level to successfully execute their email strategy?

10,000

20,000

30,000

50,000

 

If a Marketing Hub Professional customer has a contact tier of 3,000 contacts, how many emails are they able to send per calendar month without adjusting their contract?

10,000

15,000

30,000

60,000

 

True or false? When a customer signs their contract, their initial terms lock in for all future renewals.

True

False

 

Which of the following is/are option(s) for a client’s “Renewal Communication Owner”?

Solutions Partner

OR Solutions Partner

AND Solutions Partner

 

If a registered lead of yours purchases for $1,000 USD/month, what will your payment be?

$100 paid out monthly

$200 paid out monthly

$600 paid out quarterly

$2,400 paid out annually

 

What cadence is revenue share paid out to Solutions Partners?

Weekly

Monthly

Quarterly

Annually

 

How is revenue share calculated?

10% MRR for as long as a partner remains in the Partner Program

10% MRR for as long as the clients' products remain active

20% MRR for as long as a partner remains in the Partner Program

20% MRR for as long as the clients' products remain active

 

True or false? Solutions Partners who co-sell with via the Partner Collaboration process receive both revenue share and Sold MRR credit.

True. Solutions Partners receive both revenue share and Sold MRR credit via Partner Collaboration only.

True. Solutions Partners receive both revenue share and Sold MRR credit for all co-sold sales opportunities.

False. Solutions Partners can only receive Sold MRR credit.

False. Solutions Partners receive neither revenue share nor Sold MRR credit.

 

Fill in the blank: When a domain is already registered by a Direct Rep, you can still win the right to Sold MRR credit through the _____ what process?

"Best Partner Wins"

"Partner Collaboration"

"Capacity Management"

"Touchless Selling"

 

In a Best Partner Wins scenario, your Channel Account Manager is allowed to provide you competitive intelligence, including:

Which Solutions Partner registered the domain

The competitiveness of your scoped work

The CAM of the other partner

None of the above

 

Fill in the blank: When a domain is already registered by another Solutions Partner, you can still win the right to both revenue share and Sold MRR credit through the _____ process?

"Best Partner Wins"

"Partner Collaboration"

"Capacity Management"

"Touchless Selling"

 

Why should Solutions Partners leverage the “Share Note” button within a shared deal?

Collaborate with other users from their team in the deal

Collaborate with in the deal

Submit the domain for registration

Export their sales opportunity into a .CSV

 

True or false? When a Solutions Partner creates a shared deal, will also attempt to register the domain automatically.

True, domain registration will always be attempted

True, but domain registration will only be attempted if selected by the partner

False, domain registration is not automatically attempted

False, domain registration can only be managed by CAMs

 

True or false? Solutions Partners are able to communicate with Sales within a shared deal.

True

False

 

Once a shared deal has been created, the new pipeline created in a Solutions Partner’s account is called?

Shared Selling Pipeline

Channel Account Manager

Account and Billing

Capacity Manager

 

How are Solutions Partners able to claim a prospective company they want to work with and/or sell to?

Domain registration

Deal registration

Both deal and domain registration

Neither deal nor domain registration

 

Which of the following is not a feature of the Projects tool?

Structured lists of tasks and reminders

Proof of involvement submittal

Task assignments with due dates

Collaborative engagement with your CAM and CC

 

Which of the following is NOT a document that’s stored in the Documents page in the Account and Billing section of your account?

Tax forms

Solutions Partner Program agreement

Banking information

Client renewal details

 

Which assigned point of contact helps Solutions Partners with service package development, delivery strategies, and onboarding?

Channel Consultant

Renewal Manager

Channel Account Manager

Partner Specialist

 

What do you have to tag each user in your account to ensure Managed MRR credit when they are active in client portals?

Assigned Client

Administrator

Partner Employee

Client User

 

What is the name of the space built exclusively for Platinum+ Solutions Partners that houses product sneak peeks, competitive intelligence, and confidential information?

Partner Dashboard

Seismic

Partner Resource Center

Confirmation Link

 

Under the product resources section of the Partner Resource Center, you’ll find all of the following for each Hub, except:

Demo walkthroughs

Customer fit matrices

Pitch decks

Special pricing for channel customers

 

Which of the following is not a category of assets in the Partner Resource Center?

Product Resources

Program Resources

Renewal

Networking and Community

 

True or false? When created through the Confirmation Links tool of the Partner Dashboard, a confirmation link is sent automatically to your client for proof of involvement.

True

False

Which assigned point of contact helps Solutions Partners with sales process development, coaching, and co-selling ?

Channel Consultant

Renewal Manager

Channel Account Manager

Partner Specialist

 

Fill in the blank: While in the Client List section of the Partner Dashboard, _________ is where you can leverage ’s calculation for determining how embedded a client is with the platform.

Overview

Team

Renewals

Platform Engagement Index

The Platform Engagement Index scores your clients from 0-10 based on all of the following factors, except:

Tool usage

Amount of users

Integrations

Certifications

 

Fill in the blank: While in the Client List section of the Partner Dashboard, _________ is where you can find a breakdown of your client’s contracts and communication owners.

Renewals

Overview

Platform Engagement Index

Confirmation Links

 

Fill in the blank: While in the Client List section of the Partner Dashboard, _________ is where you can see pertinent client information, including HUB ID and purchased products.

Confirmation Links

Overview

Platform Engagement Index

Renewals to act on

True or false? Accreditations, a form of credential that provides results-based validation of skills, can be found in the “Partner Training” tab of Academy for all Solutions Partners.

True

False

In the “Partner Training” tab of Academy, these Hub-specific courses teach partners about project managing systems configuration, migration, and onboarding engagements.

"Demo" certification courses

"Implementation" certification courses

"Onboarding" certification courses

"Legal Training" courses

True or false? designed a tier structure to match Solutions Partner growth paths in 2016, and these tier requirements remain unchanged.

True

False

Which of the following is NOT a requirement for achieving a tiered status in the Solutions Partner program?

At least 5 reviews in the Solutions Directory

An active Solutions Partner Certification

A median client tool usage of 3+

The MRR thresholds for a particular tier

True or false? Managing activity in a client’s portal will only register as Managed MRR when a Solutions Partner’s partner approved email domain is being used.

True

False

 

What percentage of a client’s software subscription do Solutions Partners receive revenue share for on registered leads?

10%

15%

20%

25%

I have completed the "Security Tips and Next Steps" training and understand my obligations as a Solutions Partner Program participant.

True

False

I have completed the "Intellectual Property Training for Solutions Partners", reviewed 's Branding, Trademark, and Content Usage guidelines, and understand my obligations as a Solutions Partner Program participant.

True

False

 

I have completed the "Confidentiality Training for Solutions Partners", reviewed the Solutions Partner Program Agreement, and understand my business's confidentiality obligations as a Solutions Partner Program participant.

True

False

True or false? A completed confirmation link is required in order for a Solutions Partner to receive sold credit and revenue share.

True

False

 

When a domain is already registered by another Solutions Partner, you can still win the right to both revenue share and Sold MRR credit with what?

A CAM advocating for your involvement

A client-signed confirmation link

A partner-signed proof of involvement

If a partner has already registered a domain, you can't win the right


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  • Size136 KB
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