All our guides and products sold via a website are considered as digital products, and specific refund policies are applied. Digital products are not refundable by default, similar as films, ebooks, and similar digital assets.
Since CertificationAnswers is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product download link is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
Due to the type of digital product, which includes consumable materials from minute 1 and material that can be downloaded immediately after purchase, returns are not allowed as protected by law 3/2014 of March 27 in article 103.
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