ChromeOS for enterprise: Sales Credential Answers

ChromeOS for enterprise: Sales Credential Answers

Begin your training in deploying Chrome Enterprise with chrome with courses that meet our credentials requirements.

Questions:

ChromeOS for enterprise: Introduction

Module 1: State of the workplace

In today's workplace, what is the general trend for remote work?

• Increasing
• Decreasing
• Remains the same
• Non-existent

True or false? IT departments are supporting a hybrid workplace, where individuals may work from various locations--such as the office, in the field, and at home.

• True
• False

True or false? Frontline workers are often in the field and need access to critical business applications on the go.

• True
• False

True or false? A "cloud worker" is someone who can work from anywhere because they can access critical business applications from the cloud.

• True
• False

Module 2: ChromeOS key differentiators

What is the name of the chip that encrypts data?

• Hercules
• Titan
• Jupiter
• Colossus

What is the process that isolates malicious web pages to contain threats?

• Sandboxing
• Virtualization
• Verification
• Encryption

What does the verified boot process do?

• Confirms that each web site is sandboxed
• Verifies that multiple users are not using the same Chromebook
• Ensures that legacy applications are not running on the Chromebook
• Ensures that the operating system has not been compromised

According to the agreement that Google has with original equipment manufacturers (OEMs), what is the minimum duration that a Chromebook battery charge must last?

• At least four hours
• At least 10 hours
• At least six hours
• At least two hours

Module 3: Versatility and types of ChromeOS devices

Every Chrome device runs on ChromeOS with a copy operating system running in the background. Why is this beneficial for end users?

• Verified boot installs the known safe backup OS every time the device is started up.
• Running both operating systems on one device at the same time makes it twice as powerful.
• Faster RAM hardware leads to more efficient workstreams.
• One version of the OS can be used while the other gets updated, keeping data secure and users productive.

Which of the following is one of the three steps in determining the right ChromeOS device for a prospect?

• Map out the device specifications required for these use cases
• Ask their users what their technical preferences are
• Provide prospects with three different devices for testing
• Recommend one device per organization workstream type

ChromeOS devices are optimized to provide a number of features. Select two of these features from the list below.

Select 2 Correct Responses

• Comprehensive browsing
• Security from the start
• Isolated charging
• Starts fast, stays fast
• Touchless access identification

While all ChromeOS devices can be utilized as shared devices, which is typically best suited to digital signage?

• Chromebook Enterprise
• Chromebooks
• Chromeboxes
• Chromebases

Module 4: Chrome Enterprise Upgrade and Chromebook Enterprise Devices

Which of the following upgrade options are available to Chrome Enterprise Upgrade customers?

Select 1 Correct Responses

• Three-year upgrade
• Semi-annual upgrade
• Annual upgrade
• Perpetual upgrade

Which of the following apply to user policies? Select all that apply.

Select 2 Correct Responses

• User policies follow users across devices.
• User policies can allow or block guest mode on the device.
• User policies can be applied to individual users or across an organizational unit.
• User policies are attached to the device, not the individual user.

Which of the following options allows you to run ChromeOS on repurposed PCs and Macs?

• ChromeOS Repurposing license
• ChromeOS Deployment license
• ChromeOS Flex license
• ChromeOS Transformation license

Which of the following are features provided by Chrome Enterprise Upgrade? Select all that apply.

Select 3 Correct Responses

• Chrome Enterprise Upgrade has a one-to-many relationship with devices.
• Chrome Enterprise Upgrade is attached to the device, not each individual user.
• Chrome Enterprise Upgrade has a 1:1 relationship with each device.
• Devices can be managed from one site.

Module 5: Google's end-to-end solutions

Which process allows users to run legacy applications on ChromeOS?

• Specialization
• Consolidation
• Edification
• Virtualization

Which feature of Google Play scans over 50 billion apps per day to protect users?

• Google Play Scan
• Google Play Kiosk Mode
• Google Play Advanced
• Google Play Protect

Which of the following components allows IT departments to manage all ChromeOS devices from one centralized, cloud-based apparatus?

• Google Upgrade console
• Google Admin console
• Google Sandbox console
• Google Virtualization console

Which of the following applications are part of Google Workspace? Select all that apply.

Select 4 Correct Responses

• Google Docs

• Google Sheets

• Gmail

• Google Slides

Module 6: Recommending devices for ChromeOS use cases

What is a feature of Parallels Desktop for ChromeOS?

• Users can run legacy, proprietary and full-featured software, such as Microsoft Office, locally from their ChromeOS device.
• Applications leveraging Parallels Desktop can be only accessed with an internet connection.
• Legacy, proprietary and full-featured software needs to be managed and accessed only through the original program’s admin console.
• When a user leaves their session, Parallels Desktop keeps running in the background, decreasing a device’s processing speed.

Which two enterprise management capabilities does the Google Admin Console include?

• Identification and visibility policies
• Domain and support policies
• User and device policies
• User and visibility policies

What are the benefits of running a virtualized environment for legacy applications?
Select two correct answers.

Select 2 Correct Responses

• Save workers time and hardware storage space through through virtualized workspaces
• Align newer programs with well-known legacy systems for ease of use
• Secure virtualization of full desktop workspaces or individual applications
• Ability to run managed guest sessions on ChromeOS devices to automatically launch virtualized environment
• A cost-effective way of avoiding device upgrades while adhering to industry compliance

For enterprise customers who are not ready to commit to a full Google Workspace license, what stand-alone workspace solution should you recommend as an alternative?

• A three-in-one license for Docs, Sheets, and Slides
• Gmail Plus
• Google Drive Enterprise
• Google Workspace Essentials license

ChromeOS for enterprise: Delivering a Strong Pitch

Module 1: The ChromeOS Pitch Rubric

Module 2: Explain the Benefits of ChromeOS

You are speaking to a prospect in the healthcare industry. They want to automate their appointment booking system to give their patients greater autonomy. Which cloud-ready use case should you reference to establish yourself as a trusted advisor?

• Information workers
• Front of house workers
• Field or mobile workers
• Customers

Which feature(s) should you discuss when explaining that simple management is a major benefit of switching to ChromeOS? Select two.

Select 2 Correct Responses

• Google Admin console
• Google Workspace
• Cloud Identity
• Chrome Enterprise Upgrade

You’re explaining to a prospect that ChromeOS offers secure endpoints, user protections and cloud-based management. Which of the main ChromeOS benefits are you explaining?

• Creating a modern employee experience
• Apps for every worker
• Fast deployment
• Built-in and proactive security

Module 3: Share Customer Stories & Testimonials

True or false? Sharing customer stories can help to create a sense of urgency at the prospect.

• True
• False

Where should you go to find the right customer success stories and testimonials for your prospect? Select two.

Select 2 Correct Responses

• Works with Chromebook website
• Chrome Enterprise Customer Stories website
• Google for Education Customer Stories website
• Chrome Enterprise Partner Drive

When sharing customer stories/testimonials with your prospect, which kind of organizations or schools should you focus on? Select three.

Select 3 Correct Responses

• Organizations or schools that are the prospect’s peers
• Organizations or schools that are in different regions from the prospect
• Organizations or schools that are the prospect’s competitors
• Organizations or schools that are in the same region as the prospect

Module 4: Prove There Are ChromeOS Devices for all Use Cases

What is the first step in the Chrome Enterprise three-step process to ensure that you recommend the right devices to a prospect?

• Identify the prospect’s primary use cases and needs
• Share stories/testimonials of existing ChromeOS customers with your prospect
• Review other products, services and peripherals
• Map out the device specifications required for the prospect’s use cases

What is a Chromebox?

• A solid-state, all-in-one device designed for security
• A laptop that runs ChromeOS, designed to run cloud-based apps
• A Chromebook built with Chrome Enterprise Upgrade capabilities
• A desktop variant of Chromebook that runs ChromeOS

What is a Chromebase?

• A desktop variant of Chromebook that runs ChromeOS
• A laptop that runs ChromeOS, designed to run cloud-based apps
• A Chromebook built with Chrome Enterprise Upgrade capabilities
• A solid-state, all-in-one device designed for security

You’re currently speaking to a prospect in the retail sector. Their employees are back-of-house workers who use shared devices to quickly access product specifications, up-to-date inventory data, and timesheets. Which use case would you use to choose the right devices for the prospect?

• Power usage
• Apps and virtualization
• Browsing and single tasks
• Collaborating

Module 5: Recommend Other Products, Services, and Peripherals

You’re currently speaking to a prospect that works in a prominent law firm with offices distributed globally. Their clients like to receive paper copies of legal documents so the company is reluctant to digitize their entire process. Which service would you recommend?

• Google Cloud services (e.g. Google Workspace or Cloud Identity)
• USB-C docking stations and other hardware
• Identity solutions (e.g. Okta)
• Third-party print solutions (e.g. Papercut and directprint.io)

Where can you find out which products and accessories are compatible with Chromebooks?

• The Chrome Web Store website
• The Google for Education website
• The Chrome Enterprise website
• The Works with Chromebook website

How does zero-touch enrollment work?

• End-users manually enroll devices
• Google engineers manually enroll devices
• IT admins manually enroll devices
• Devices enroll automatically when end users connect their device to the internet

You’re currently speaking to a prospect in the computer software industry that requires power usage devices with additional coding capabilities. Which services would you recommend? Select two.

Select All Correct Responses

• Identity solutions (e.g. Okta)
• Virtual Desktop Infrastructure solutions (e.g. Citrix and VMWare)
• Google Cloud services (e.g. Google Workspace and Cloud Identity)
• VMWare Workspace ONE

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